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Business Buddy U

15-Aug-2018 Kirsten Hawke

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Global recognition for BUSINESS buddy

Social enterprise is done just because it’s right and BUSINESS buddy’s community-mindedness has created lots of warm fuzzies and motivation for the team.

15-Aug-2018

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How to Post on Instagram: A Comprehensive Guide for Businesses

With more than 800 million active monthly users, Instagram is a social media channel of massive proportions. And, when used strategically, it can reap major benefits for your retail store.

15-Aug-2018 Francesca Nicasio

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7 Ways to Create In-Store Experiences That Drive Traffic and Sales

Question: are you planning to bring anything new to the in-store experience? If your answer is “no,” then brace yourself. The coming years could be rough for your retail business.

01-Aug-2018 Kirsten Hawke

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Get and give a million – what the

Imagine giving people in a developing country 18250 days access to clean water just from your business being a success.

01-Aug-2018 Kirsten Hawke

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How to make websites sizzle

BUSINESS buddy team has discovered a new techy tool that will show you how to make your website grab potential clients by the eyeballs.

01-Aug-2018

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Multi-channel retailing: A quick guide for SMEs

As traditional retail channels dwindle in popularity, more businesses are turning to multi-channel retailing to provide an extra income stream and keep business ticking over.

01-Aug-2018 Catriona Bane

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How strategic planning can help your business in the long run

Strategic planning is the blueprint for your business. It’s an aspirational and practical plan for your future that can give you an exact outline of where your business is, and where it should be.

29-Jul-2018 Alana Giddy

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Working From Home – Managing the Risks to Reap the Rewards

Working from home is becoming increasingly common as many employees look for flexibility and work-life balance.

29-Jul-2018 Andy Bailey

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Top 7 Tips for Finding the Right Business Software

You almost certainly started your business for one of two reasons: you can do something better than anyone else, or you have a burning passion so deep you cannot focus on anything else.

29-Jul-2018

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The Benefits of e-Commerce for Manufacturers

The proliferation of e-commerce has been a game changer in the world of retail, and if adopted correctly can be hugely beneficial for manufacturers too.

29-Jul-2018 Conrad Ford

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Ready, Set, Grow: A Guide to Funding Business Growth

Almost every small business struggles through ups and downs on their journey to funding business growth.

29-Jul-2018 Liz Studholme

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Marketing your Advisory Services

An accounting firms' success is increasingly due to their people skills, rather than just their ability to crunch the numbers.

29-Jul-2018 Chris Tacon

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Is Revenue A True Predictor Of Success?

“Success.” Typically defined as: ‘the accomplishment of an aim or purpose.’ Success means a lot of different things to different people. Success may mean wealth, or it may mean happiness.

29-Jul-2018 Francesca Nicasio

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How to Double Your Retail Sales: Lessons from the Gift Shop Poopsie’s

Meet Alana Turner, the co-owner of Poopsie’s, a quirky gift shop in Galena, IL. When Alana and her co-owner took over the business in 2010, they had about 5 employees.

29-Jul-2018

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B2B Retailers versus B2C Retailers: What’s the Difference?

You may have come across two terms which are often confused – Business-to-Business (B2B) retail and Business-to-Consumer (B2C) retail. In this article, we outline the key features of each model so that you know the differences between the two.

29-Jul-2018

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A Quick Guide to Getting Started with eCommerce

Grow your business by strengthening its eCommerce capability. eCommerce is one of the most rapidly growing ways to sell products to customers in most countries globally.

26-Jul-2018

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When to engage a debt collection agency

At Debtor Daddy, we’re firm advocates for giving customers reasonable time to settle their debts. Go in too hard, too soon and you’ll burn your relationships; leave it too late and you’ll waste a disproportionate amount time and money trying to collect what’s due. So when is the right time to engage a third party debt collection agency?

26-Jul-2018

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Emerging eCommerce Trends in Australia

The Asia-Pacific region has seen an online boom over the past decade, particularly in eCommerce. This part of the world has the largest online market globally and high levels of growth in the Australian eCommerce market have had a lot to do with this.

26-Jul-2018 Francesca Nicasio

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Cash Registers vs. POS Systems: How to Tell Which Is Right for Your Retail Biz

This is a post by Alexandra Sheehan. Most thriving retail businesses process many transactions on a daily basis, sometimes thousands.

26-Jul-2018 Nik George

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Branded Reporting for Advisory Success

Successful marketing is key to raising brand awareness and growing your advisory services. By ensuring that clients receive a professionally branded report and a tailored advisory experience at each meeting, you will enhance the overall perception of your brand to the wider business community and are more likely attract new clients.

18-Jul-2018 Kirsten Hawke

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You can have a holiday and own a business, too

As a business owner it may feel like all work and no play, at times.
The legendary comedian Lesley Nielsen once said, “Doing nothing is very hard to do, you never know when you’re finished.”
If you dream of getting away from it all but worry about how your business will cope in your absence, you’re not alone.

17-Jul-2018 Kirsten Hawke

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Important Xero Expenses changes

Heads up, the all new Xero Expenses launches soon.
Xero Expenses makes it easier to claim expenses and gives you valuable insights into spending patterns for your company.
From Tuesday July 10, 2018, Xero Expenses will be automatically included in Xero for anyone on the New Zealand standard or premium plans.

17-Jul-2018

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8 Reasons Why You Should Outsource

Outsourcing ‘business as usual’ tasks can bring focus and efficiencies your business needs in order to succeed in today’s fast paced environment. A new level of agility and access to quality analytics and expertise can be brought into your business. To get ahead of the competition, consider outsourcing.

17-Jul-2018

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3 Emerging Trends in UK E-Commerce

The UK retail landscape is changing rapidly. Consumer spending is decreasing, competition is increasing between businesses, and people are turning to e-commerce at an unprecedented rate.

04-Jul-2018 Kirsten Hawke

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Minimum wage earners better off

No it wasn’t an Aprils Fool’s Day prank when the minimum wage in New Zealand increased from $15.75 to $16.50 per hour on April 1, 2018.

04-Jul-2018 Kirsten Hawke

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Regional fuel tax - No pain, no gain, right?

No one is in any doubt that serious changes are needed to get Auckland’s chocka-block transport system flowing.

03-Jul-2018

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Sustainability improvements for manufacturing

The manufacturing industry is changing and new trends are shifting the way manufacturing companies operate their facilities. In addition, manufacturing companies are looking to become more sustainable in their operations.

03-Jul-2018 Alex Hattingh

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Dream big: Making it easier to reach your financial goals

Over 2,000 years ago, Aristotle said “ First, have a definite, clear and practical ideal; a goal, an objective. Second, have the necessary means to achieve your ends: wisdom, money, materials and methods. Third, adjust all your means to that end.”

28-Jun-2018

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Tribe of the Tree grows flower essence business with cloud inventory management

As passionate believers in the healing power of flower essences, Scott Harris and his co-founder Jayne Tancred established Tribe of the Tree in Sydney seven years ago.

28-Jun-2018

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The 7 P’s of E-commerce Software

Delving into the e-commerce world is an exciting adventure albeit somewhat daunting. You need a ‘shopfront’ – somewhere you can show off your wares to customers. Here we review some points to consider when choosing your cloud-based e-commerce software.

28-Jun-2018 Richard Francis

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It's time to consolidate in the Cloud

As businesses grow, it is often inevitable that additional entities will be needed. Typically these will arise from international expansion into new markets or for legal and risk mitigation.

28-Jun-2018 Francesca Nicasio

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How to Increase Your Profit Margins: 8 Proven Tips for Retailers

Your profit margin is a metric that should always be on your radar, and for good reason: it answers critical questions about your business, like whether or not you’re making money or if you’re pricing your products correctly.

28-Jun-2018 Colin Hewitt

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A Bookkeeping Revolution

The world of accounting and bookkeeping is changing. It was a decade ago that I decided to upgrade our small business from spreadsheets and Word documents to a proper accounting system.

28-Jun-2018 Francesca Nicasio

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9 Back to School Marketing Tips to Fuel Your Campaigns

Students in the US won’t be flocking back to campuses until September, but for retailers, it’s high time to ramp up back to school (BTS) and back to college (BTC) marketing campaigns.

27-Jun-2018

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Preventing Mishaps During the Busy Season

Seasonality might make you think of the holiday season but seasonality is not exclusive to Christmas, Easter or Halloween! Seasonality also encompasses the summer seasonal boom.

27-Jun-2018

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Combining Digital with Brick-and-Mortar Stores

The shopping habits of consumers has changed significantly over the past 10 years and will continue to change over the next decade too.

27-Jun-2018

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11 Unique Sales Promotion Examples to Help You Stand Out and Attract Foot Traffic

These days, it seems like every retailer is running some sort of sales promotion. 25% off, $5 off a purchase of $50 or more, buy-one-get-one-free — these approaches are becoming so commonplace that it’s easy to get lost in the mix.

21-Jun-2018 Kirsten Hawke

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Calling all tradies

If you love your job but hate the admin, this one’s for you. No matter how big or small your business is, BUSINESS buddy wants you to be kept in the loop about any new technology that may enhance performance and make your life easier.

20-Jun-2018

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How to deal with your excess stock and stay green

In an ideal world, your business would never have excess or obsolete inventory. However, this can and often does happen when demand for certain products decreases and supply remains steady or increases.

19-Jun-2018

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Looking to your competitors for business success

There are many factors that can contribute to business success or otherwise. When first starting out, business owners can be focused solely on serving customers that they forget to check out the competition.

19-Jun-2018

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How to use Xero in 13 easy steps

13 may be unlucky for some but if you follow these 13 top tips on how to use Xero and make the most out of your account you won’t need luck.

08-Jun-2018 Kirsten Hawke

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BUSINESS buddy troops engage for Jammies in June

Although it’s only the first week in June, the recent polar blast was a stark reminder of how spine tingling chilly things can get in Auckland.

07-Jun-2018 Kirsten Hawke

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Budget 2018 – Innovation opportunities for Kiwi business

When it was announced in 2018 budget that a research and development (R and D) tax incentive, in the form of a tax credit, will replace the current grant system, BUSINESS buddy decided to take a closer look.

06-Jun-2018

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Tricks used in scams

Scammers use clever tricks to reel you in and get you to reply to their email or not hang up the phone. Most scams seem like genuine offers but they are carefully designed to trick you into giving away your money or your personal details.

06-Jun-2018

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Get your staff ready for cloud-based software

Shifting data, systems and the inner workings of a business onto the cloud can be a big move. However, it’s hard to stay away from the cloud these days; the applications of cloud-based software are seemingly endless.

29-May-2018

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Understanding the Cosmetic Industry’s Supply Chain

In the cosmetic industry, managing the supply chain efficiently and effectively is crucial for cosmetic companies to gain a competitive advantage.

29-May-2018

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How to Start a Private Label: A Chat with Sarah Ferrence of Mod. Merchant

Have you ever considered selling private label products? If so, keep reading. For this post, we caught up with Sarah Ferrence, the founder of Mod. Merchant, a firm that helps retailers and wholesalers adapt and grow their businesses in the new era of retail.

29-May-2018 Conrad Ford

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How to Refinance Your Business Debt

Many firms will decide to take on debt at some point, at different stages of growth and for several reasons.

29-May-2018

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How the Automotive Industry Manages Seasonal Pressures

Managing seasonal pressures in the automotive industry is an ongoing struggle for car dealers, repair shops and others in the auto business.

29-May-2018 Francesca Nicasio

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6 Father’s Day Promotion Ideas to Try in Your Retail Store

Father’s Day is just a few short weeks away, and while this holiday isn’t as huge as the day dedicated to moms, consumers still increase their spending quite a bit.

28-May-2018

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What’s the Buzz About Innovation?

As more businesses use online inventory management, manufacturing and procurement tools, businesses that stick to traditional ways of operating are likely to surrender their competitive advantage.

28-May-2018 Francesca Nicasio

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9 Reasons Your In-Store Retail Displays Aren’t Working — and What to Do Instead

One of the major differences between brick-and-mortar and ecommerce retail is the ability (or inability) to create a physical customer-product interaction.

28-May-2018 Francesca Nicasio

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12 Retail Checkout Counter Ideas to Try in Your Store

When was the last time you gave your retail checkout counter some love? (And no, we’re not just referring to cleaning up your countertop or moving some stuff around.)

27-May-2018

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The Reluctance to Automate Leaves UK’s Food Industry Stagnant

Competition is rife in every industry. In order to keep up with competitors you have to be innovative and quick.

27-May-2018

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How to Avoid Cash Flow Problems

Cash flow can be hard to get to grips with for any business; whether you’re growing, just starting out, or established. In fact, 82% of businesses become insolvent because of bad cash flow.

23-May-2018 Kirsten Hawke

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New date for 7 ways to grow your business

This business workshop is too good to miss. We know you will get that mid-year recharge to take your business into a stellar second half.

Secure your hot seat for 7 ways to grow business at 4.10pm on Wednesday June 13, 2018.

23-May-2018

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WIN a $250 Bunnings voucher

Calling all tradies. Are you tools looking tired? Has your chisel lost its shizzle? Does your level still measure up? Or does your wrench need to get a grip?

Complete our online survey and you can enter the draw to win a $250 Bunnings voucher.

23-May-2018 Kirsten Hawke

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New BUSINESS buddy franchisee

We are super excited to welcome our new BUSINESS buddy, who is operating a new business advisory service in the Franklin region.

23-May-2018 Francesca Nicasio

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How to prevent and handle internal theft in retail stores

When thinking about threats to your retail store, shoplifting is probably number one, right? The idea of someone swiping hundreds of dollars of products into a giant bag and walking out with them is horrifying, isn’t it? (post by Cara Wood)

16-May-2018

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3 key trends that will drive business success in FY 2019

As some of us begin a new financial year, it’s time to reflect on trends from the year that’s been. The 2018 financial year continued the dramatic trend of change that small and medium sized businesses have been experiencing for the last few years.

09-May-2018 Kirsten Hawke

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Team work produces golden glory

Last month, all eyes were on the Gold Coast and the 21st Commonwealth Games.

The jaw dropping performances by the Black Ferns sevens, Sophie Pascoe, Tom Walsh and the women’s Black Sticks left us all in awe.

But like in business, exceeding expectations can never be taken for granted.

Here at BUSINESS buddy we recognise the importance of a great coaching and a strong team.

Whether it is a national sports team or a small business, the principals of success are the same.

08-May-2018 Francesca Nicasio

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How to engage and sell to Gen Z

While millennials are still a significant consumer segment for retailers, there is another shopper group that’s continuing to gain spending power.

08-May-2018

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Best and worst businesses for cash flow

No matter how inventive or simple your business model is, you can still have problems with cash flow. Here is a rundown of the best and worst businesses for cash flow.

08-May-2018

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5 essential business costs not to skimp on

If you are a startup owner or entrepreneur, it is no secret that you may be working within a tight budget. The ability to make pennies stretch is an important survival skill.

26-Apr-2018

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Putting Two and Two Together: Manufacturing Inventory Management and Quality Control

When it comes to quality control as a manufacturer, it’s important to remember the role inventory management has on your ability to moderate quality. In terms of running a business, your aim will be to make quality products that will sell, with as little waste as possible.

26-Apr-2018 Francesca Nicasio

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How to Train, Manage and Motivate Part-Time Retail Staff

There were almost 5 million retail sales jobs in the U.S. in 2016. Those workers, both full- and part-time, represent a sizeable chunk of the workforce, and they’re also a key component to every growing retail business. (post by Alexandra Sheehan)

26-Apr-2018 Francesca Nicasio

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7 Examples of Good Customer Service in Retail (and How to Apply Them to Your Stores)

While there are many things that can affect the in-store experience (e.g. products, prices, store environment, etc.) customer service is always going to be one of the top factors that impact how shoppers perceive your brand.

25-Apr-2018 Francesca Nicasio

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The Retailer’s Guide to Cashier Training: Getting People up to Speed with Your POS

Perhaps the most important part of retail is the moment of the transaction — when money transfers from the customer to the cashier. (post by Cara Wood)

25-Apr-2018 Francesca Nicasio

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Local Store Marketing for Retailers: 6 Ideas to Boost Your Presence in the Neighborhood

Local store marketing is critical for many retailers, particularly those who have brick-and-mortar stores. Chances are, the bulk of your foot traffic comes from people in the neighborhood, so it’s vital that you get yourself in front of as many locals as possible.

25-Apr-2018

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Innovation Poses New Challenges and Opportunities in the Food and Beverage Industry

One critical factor for food and beverage industry growth is innovation. While the food and beverage players are experienced innovators, the industry itself is facing new consumer, food safety and regulatory challenges.

25-Apr-2018 Kirsten Hawke

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WIN two free tickets to 7 ways to grow your business seminar

BUSINESS buddy CEO, Kirsten Hawke says continued growth and development in Auckland presents business owners with opportunities as well as challenges.

Finding the right staff, coping with new competition and even inefficiencies caused by traffic woes, all impact on local businesses.

25-Apr-2018 Kirsten Hawke

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You must not miss 7 ways to grow your business

It’s May! How’s your year going? Have you had a blockbuster first quarter or has your business slipped back into the same old, same old.

25-Apr-2018

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What to learn from failure in a business

There are many lessons to be learned through failure. Each time something does not work in a business, there are endless reasons and factors that could culminate to cause the failure.

25-Apr-2018

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5 Ways to reduce debtor days

Debtor days measures how quickly cash is being collected from debtors. The longer it takes for a business to collect, the greater the number of debtor days.

25-Apr-2018 Catriona Bane

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The 5 best Xero apps of 2018

We have scoured the marketplace to bring you the five best Xero apps of 2018. From reporting software to time management applications, we’ve covered a wide variety of apps designed to make your life easier.

24-Apr-2018

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Why Do Businesses Fail to Grow?

No entrepreneur or business startup sets out to fail, yet in every industry, there are those companies that grow and dominate their markets, while others stagnate or ultimately fail.

24-Apr-2018

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How to Stay Productive When You Work Remotely

Working remotely or freelancing has its positives— working in your pyjamas being one of them— but when it comes to self-motivating and staying productive, it can be an uphill battle.

24-Apr-2018

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Avoiding Supply Chain Woes

Controlling a supply chain can be a very difficult exercise. Businesses can struggle to control what is going on in their supply chain and this can result in failure.

11-Apr-2018

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Managing supply chains effectively during the holiday season

Gift giving is a major part of the holiday season. As a result, the holiday seasons is hectic, not only for the consumers, but also the retailers and manufacturers supplying the gifts.

11-Apr-2018 Clare Bagoly

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Learn how to create business values in just 5 simple steps

When it comes to creating a vibrant company, values are absolutely foundational – in fact, they’re one of the most visible aspects of any company culture.

29-Mar-2018

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Women in Tech – It All Adds Up!

Recruiting more women into roles within the technology sector continues to be to a major challenge for employers. In the UK technology sector, only 15% of people working in STEM roles are female, and women hold only 5% of tech leadership positions.

29-Mar-2018 Kirsten Hawke

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Have your say on taxes

It’s hard to believe but New Zealand’s Government is giving you a chance to say what you think about our tax system.
BUSINESS buddy thinks this is an opportunity not to be missed.

28-Mar-2018 Francesca Nicasio

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We Asked Retailers About the Habits That Led to Their Success. Here’s What They Said.

Highly successful retail businesses don’t just happen overnight, nor does it (usually) occur because of one big, bold action.

28-Mar-2018 Francesca Nicasio

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Retail Metrics: 14 Essential KPIs for Tracking Your Business’ Performance

Numbers don’t lie, so if you find yourself at a loss with what’s happening in your business, one of first the things you should do is look at your retail metrics.

28-Mar-2018 David Holland

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How to recognize and prevent sexual harassment in your office

The Harvey Weinstein scandal is back in the news this week – and it’s a reminder that we should seriously think about how we recognize and prevent sexual harassment in the workplace.

28-Mar-2018 Francesca Nicasio

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How to Encourage Impulse Buys and Unplanned Purchases in Your Retail Store

Impulse purchases account for a significant chunk of the consumer spending pie. According to a study by Marketing Support, Inc. and Leo J. Shapiro and Associates, about one-third of all consumers make a sizeable impulse buy every week, with a median purchase of $30.

28-Mar-2018 Karen Cheung

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Expanding from 1 to 5 Stores: How This Retailer Used Communities to Fuel Their Growth

Picture this — you find yourself in an industry that is dominated by big chains at the top and crowded with online stores that keep popping up. How do you stay competitive?

28-Mar-2018

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Choosing Cloud Software? Look Out for These Trends

Software as a Service (SaaS) has paved the way for businesses and consumers to test early cloud services. With SaaS being both flexible and financially attractive, businesses continue to take advantage of the simplicity and high performance the cloud offers.

28-Mar-2018 Francesca Nicasio

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How to deal with difficult customers: Nine proven tips for retailers

Dealing with difficult customers can be… well, difficult, but it doesn’t have to be. With the right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed.

28-Mar-2018 Ben Thompson

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Are employee benefits the key to attracting and retaining employees?

Free healthy meals at work, discounted travel, opportunities for personal development and study, flexible working, and paid time off for volunteering – these are just some of the compelling employee benefits that leading company’s offer.

27-Mar-2018

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Technology + Humanity = The future of services

Running your own business is awesome, right? There are not many other lifestyles that afford the opportunity to enjoy the kind of life you’ve always dreamed of, on your own terms. Time, money, flexibility… the chance to have it all.

27-Mar-2018

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Streamlining your Small Business for Greater Efficiency

One of the complexities of managing a small to medium sized business is having the ability to optimise your organisation, enabling it to run more efficiently.

27-Mar-2018 Conrad Ford

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Ready, Set, Grow: A Guide to Funding Business Growth

Almost every small business struggles through ups and downs on their journey to funding business growth.

27-Mar-2018 Francesca Nicasio

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Avoiding Stockouts: 5 Preventable Causes of Out-of-Stocks and What to Do About Them

Stockouts almost always make it to the “worst nightmare” lists of retailers, and for good reason. Not only do they lead to lost sales, but out-of-stocks also result in reduced customer satisfaction and lower loyalty levels.

27-Mar-2018 Kirsten Hawke

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Save the date - 7 ways to grow your business seminar

Join Kirsten & the Business Buddy CA Team on Wednesday June 13 2018 at this 90-minute event to understand the mindset change required to succeed in a changing business landscape.

14-Mar-2018 Kirsten Hawke

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John says, “do you want to visit?” Obama says, “oKey doKey.”

The team at BUSINESS buddy realise the power of good networking, so the news of the former US president Barack Obama’s visit later this month – got us thinking.

13-Mar-2018

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Three measures of customer satisfaction compared

It is a difficult task to gauge customer satisfaction without some form of survey to do so. However, understanding the extent to which your customer base is happy with your services is integral to your company’s success.

13-Mar-2018

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5 things you need to know about sourcing globally

Global sourcing occurs when companies go beyond their home borders for sourcing goods and services.

28-Feb-2018 Kirsten Hawke

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What shape are your end-of-year accounts in?

The end of the financial year can be either stressful or a seamless part of what you do.
Ideally, your end-of-year accounts will confirm what you think your business has been doing for the past 12 months.