Fees rendered by our firm are based on the value of time spent on each assignment.
For new clients in the first year of engaging our services, 50% payment is due immediately. The remaining 50% is due on or by 14 days following date of invoice. In the second & following years thereafter payment is due on or by 14 days following date of invoice.
Payment options are: Cheque, Cash, Eftpos, Credit Card, Direct Credit / Internet Banking & FeeSmart (a fee funding plan to spread the payment over 6 or 12 months where fees & interest apply).
The Directors of Astill Hawke & Associates Limited reserve the right to charge interest of 3% monthly on late payments.
In the event that fees have to be referred to a Debt Collection Agency for recovery, Debt Collection fees will be incurred on top of the original amount owing, plus any interest incurred.
We undertake to complete your requirements as efficiently as possible. If at any time you are not happy with our approach or the quality of work we guarantee to review the work undertaken for you. A partner not directly involved in the matter will undertake this review. The result of this review will be discussed openly and frankly with you. The review will be at no cost to you.